Privacy Policy
Effective Date: January 1, 2026
At Spice & Silk Cruise Routes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data.
1. Information We Collect
When you book a tour or engage with our services, we may collect the following personal information:
- Contact Details: Your name, email address, phone number, and physical address.
- Booking Information: Tour dates, number of guests, special accommodation requirements, and payment details.
- Technical Data: Cookies, IP address, and browser data used for tracking website performance via Google Analytics.
2. How We Use Your Information
We use the information collected to:
- Confirm and manage your heritage walking tours and cruise bookings.
- Communicate with you regarding your itinerary or respond to inquiries.
- Improve our website, services, and customer experience.
3. Data Sharing & Security
We absolutely do not sell, trade, or rent your personal information to third parties. Data is only shared with trusted service providers (such as payment processors) explicitly for the purpose of fulfilling your booking. We implement industry-standard security measures to protect your digital information.
4. Third-Party Links
Our website may contain links to external sites (e.g., TripAdvisor or GetYourGuide). We are not responsible for the privacy practices or content of these external sites. Please review their specific privacy policies.
5. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: spiceandsilk2023@gmail.com
Phone: +91 9495690929
Address: C. Satish, Chakkalaparambil House, Pappu Asan Lane, Thevara, Kochi 682013